Online sales standard
for successful hoteliers
8 800 555-20-30
Free for Russia

Russia: +7 499 703-34-80
Ukraine: +380 80 021-88-87
Belarus: 8 820 00-73-00-33
Kazakhstan: 8 800 333-71-15

Moscow: +7 499 703-34-80
Kiev: +380 44 585-88-87
Minsk: +375 17 203-51-31
USA: 1-800-365-4042

Technical Partners


Skolkovo Skolkovo is a Russian Innovation Center founded in 2010. It is often compared to Silicon Valley. Skolkovo includes 5 clusters devoted to various brunches of technology development. TravelLine is a part of the cluster which incorporates IT companies. Projects accredited in Skolkovo are considered to be strategically important for the country.

Search engines

Yandex Russian search giant receives information about hotels from «TravelLine: Hotel» database. This data is shown in search results of «Yandex» and «Yandex.Maps». TravelLine partner hotels are represented on the Web more completely and attract more visitors on their websites.

Tripadvisor The world's largest portal of feedbacks about hotels. TravelLine has the status of Tripadvisor Premium Certified Partner. This rank gives our partners a number of interesting features. In fact, they make TripAdvisor another hotel room distribution channel.

IDS/OTA is a leading European system of hotel online booking by the number of the sold nights in hotels. «TravelLine: Channel Manager» is the first Russian service that was officially certified by Every month helps millions of tourists to book hotels. TravelLine: Channel Manager is the first Russian service that runs your distributional channels. The service has an official certification of TravelLine has a status of Expedia’s privileged vendor., leading provider of hotel rooms in the world, offers booking services through its own network of local web-sites and call centres. LP is an affiliate of Expedia, Inc.

Agoda Agoda is one of the rapidly growing online hotel booking platforms in the world. It comprises thousands of hotels and offers its services in 38 languages. Over 13000 professionals in the field of tourism from more than 20 countries of the world work for

Egencia Egencia is a division of Expedia. This booking system focuses on business travelers and corporate sector. Egencia annually helps thousands of companies in more than 60 countries to organize trips for their employees. It is one of the main hotel reservation systems in China. It takes about 7% of the Chinese online travel booking market. The co-owner of is Expedia which provides Chinese IDS with the possibility to book hotels outside China. is one of the largest international hotel booking services. Monthly a million of Internet users and more than 35,000 international companies booke hotels on The company has contracts with GDS Amadeus and GDS Sabre, through which it uploads its partner hotels directly into GDS. is an online hotel booking service. The service provides search through 135000 hotels in 200 countries of the world. At the beginning of 2013 Ostrovok cooperates with 4500 hotels in Russia, CIS, Eastern Europe and the Baltic states by direct contracts.

101 Hotel 101 Hotels is one of the best companies in the field of hotel booking in Russia. It is a large call centre. Over 3000 companies and 850 000 natural persons collaborate with this company. VashOtel.RU is a unified hotel chain specializing in room selection for instant hotel booking in the cities of Russia – taking into account price and quality ratio.

Hotel-Inn is an online booking system working under the direct contracts with the best and the most well-known hotels of Russia and CIS. system has been presented on the hospitality market for more than 7 years.

Zabroniryi is a project of «„A&A“ Business Travel Services Holding» company. For over 10 years it provides online hotel reservation services worldwide. The company is one of the leaders in business tourism in Russia. Established in 1998, it is now in the top 10 of the country’s leading travel companies. is an online booking system of hotels in Russia and CIS. The business model is built on direct contracts with chain and independent hotels. To date searches for accommodations in more than 3,400 hotels in 467 unique cities. is a world market leader of online booking for hostels. It provides reservations for 27 000 hostels in 180 countries. The website also offers over 3,5 million guests’ reviews.

OneTwoTrip – the leading Russian OTA invites you to become a part of the fastest growing travel booking system in CIS. Get access to the 2.5 millions our customers with over 10 000 bookings every day. Our mission – make travel simple for all members.

DOTW Setup the DOTW distribution channel NOW, and gain instant access to more than 450.000 travel professionals worldwide. Once activated, your property will reach a vast network of Retail Travel Agents, Wholesale partners and Tour Operators in more than 100 countries.
Let DOTW connect you to customer markets which are difficult to attract, but where we have developed valuable relationships and a strong position. Amongst our best-performing source markets are GCC / Middle East, Subcontinent, Far- East and Europe. "Hotels Online" service is a dynamically growing and developing project created to consolidate the business of selling hotels. This division is a part of the "Avia Center" Group of Companies, which has been operating for 11 years and is one of the largest consolidators in the sales of air and railway tickets on the market of the Russian Federation. "Hotels Online" provides flexible and reliable on-line solutions for private and corporate clients, allowing its agents to work under the most competitive sales conditions. is an all-Russian portal about ski holidays which includes online accomodation booking service for mountain resorts in Russia from Arkhyz to Sheregesh. Created by skiers for skiers, it is customized to suit work specifics of ski resort hotels.

Academservices — знаменитый многопрофильный туроператор. Сейчас с ним работают больше 3500 гостиниц и 12 000 компаний-покупателей. Система онлайн-бронирования известна на российском туристическом рынке с 2007 года.Проект стал одной из первых российских систем бронирования, поддерживающих полный Онлайн цикл бронирования, на основе собственной контрактации с российскими отелями. — бесплатный сервис бронирования отелей по всей Украине. Проект стартовал в марте 2009 года. На сегодняшний день мы принимаем участие в организации престижных ежегодных премий Hospitality Awards и Ukrainian Travel Awards.

Motels Russia делит все санатории на 9 групп по основным направлениям санаторного отдыха: Поволжье, Урал, Юг России, Крым, Северный Кавказ, Центр России, Северо-Запад, Сибирь и Дальний Восток. Если гости уже знают, куда и зачем хотели бы поехать, они легко найдут ваш санаторий: санатории можно отфильтровать по профилям лечения, методам лечения и инфраструктуре.

Svoy Hotel — система онлайн-бронирования отелей по всей России. Это собственная разработка туроператора «Свой ТС».
Компания занимается внутренним и въездным туризмом, организует корпоративные мероприятия и предлагает пакетные предложения на крупные спортивные мероприятия. После подключения ваш отель увидят более 10 000 туристических агентств.

TVIL — это стартап, о котором писал даже Forbes. Через него работают мини-отели и хостелы юга России. В начале работы над проектом его основатели лично беседовали с владельцами черноморских гостиниц, прониклись их проблемами и чаяниями и отразили это в конечном продукте.

GESH — Локальный канал для гостиниц, расположенных на сибирском горнолыжном курорте Шерегеш. На сайте GESH.RU уже 60 гостиниц. Если находитесь в Шерегеше или где-то неподалеку, обозначьте свое присутствие на этом ресурсе.

Ctrip — крупнейшее туристическое онлайн-агентство Китая.

Hoteling — отличный и доступный вариант для тех, кто хочет пожить в Санкт-Петербурге по доступной цене. Команда сервиса Отелинг RU подготовила полный перечень хостелов, где можно дешево снять жилье.

JacTravel является одним из мировых поставщиков по онлайн бронированию гостиниц в секторе туризма.Работают на два различных, но взаимодополняющих подразделения: отели B2B и групповые туры. — один из лидеров на рынке внутреннего туризма Сибири. Удобный и современный инструмент поиска и покупки отдыха в России. — это международный туристический сайт, который позволит вам быстро и просто организовать своё путешествие.  

New Sochi организует отдых, бронирует отели и продает путевки более чем в 200 отелей и санаториев города Сочи.

Intourist Thomas Cook Inbound tourism is a historically leading business of Intourist, which has been developed by the company since the time of its foundation in 1929. The field of Intourist competence includes the marketing of Russian tourist products and services, as well as the organization of services for foreign tourists and businessmen in Russia.

City Booking Center специализируется на работе с корпоративными клиентами и обслуживает деловые путешествия свыше тысячи российских и транснациональных корпораций в Москве и регионах России. является частью туристического холдинга UTS Group, который входит в десятку крупнейших туроператоров России. Компания является лидером российского туристического рынка online бронирования в сегменте B2B и предоставляет агентствам информативный и простой в использовании сервис. обеспечивает удобный, экономичный и быстрый способ поиска и бронирования самых разных отелей по всему миру, трансферов и экскурсий.

TopHotels is of the biggest Russian websites with information on hotels worldwide. It has over 35 million visitors annually. Hotels use TravelLine: Channel Manager to upload their rates on TopHotels website, or HotelsBroker and HotelsHunter partner platforms.

Free booking is a booking system designed for Russian hotels. Free Booking developers claim that booking process on the website can be accomplished in three clicks. Users can find there both luxury hotels and hostels.

Peterbooking specializes on booking rooms in hotels of Saint-Petersburg regardless of hotel type and category. Besides, apartment renting is available in this booking system. The IDS database covers over a hundred hotels and dozens of apartments.

Hotusa represents the association of independent hotels established in Europe in 1977. Today it has over 2 500 members in 48 countries in total. It is the fourth biggest hotel alliance in the world. On you can book rooms in hotels of the consortium.

RoomGuru is a brand that internationally known company HotelsCombined uses in Russia. is a metasearch engine. It compares prices for rooms and picks the best offer among over 5 million hotel offers. Over 300 million people visit this website annually. RoomGuru is available on more than 40 languages. is the biggest tourist online-agency in Eastern Europe according to company founders’ announcement. The IDS provides a hotel with access to a huge audience of clients and partners. Over 500 000 people visit website weekly. The company cooperates with over 5 000 facilities and 100 tourist agencies.

Orbitz — is one of the leading global companies, providing instruments to search and book air tickets, hotel rooms, cars, cruises and different voyage packages. The hotels using TravelLine: Channel Manager can upload their rates and accommodation availability to booking system and Orbitz Worldwide company affiliate websites.

Hotelbeds Hotelbeds is the No.1 Global B2B Bedbank with an online database of over 60,000 hotels in 180 countries. Hotelbeds was founded in Spain in 2001. In 2007, the company became part of the Accommodation & Destinations Sector of TUI Travel PLC, the international leisure travel company. is a Russian service of hotel online booking since 2011. The office is situated in St. Petersburg. More than 453 000 hotels in 201 countries are included into the booking system. Direct contracts are made with most hotels. The company organizes the annual Russian Hotel Awards ceremony in St. Petersburg and Moscow. offers guaranteed booking in more than 26 000 hotels all over the world. It has the largest base of B&B - hotels and guest houses available for booking on the Internet. is specialized in reservation of hostels, B&B and budget hotels. The website offers guides to the cities, videos, podcasts and some tips for travelers.


OPERA OPERA Enterprise Solution by Micros-Fidelio Corporation unlike traditional hotel systems is currently the most full-scale management solution. It is designed for both independent hotels and hotel chains; for both small hotels with a limited set of services and luxurious 5-star hotels.

Fidelio Fidelio V8 is a new hotel management system by HRS Company. The system doesn’t have analogues in the market. Fidelio V8 can fulfill the variety of tasks from selling, booking, reception and accommodation of guests, organization of conferences and banquets, customer relationship management to the data provision for the financial control and management accounting of the business’s activity.

epitome PMS Epitome PMS Hotel Management System is a classic, time-proved hotel automation system, developed by Infor Company (USA), certificated by Microsoft. In the market of Russia and CIS the Epitome PMS System is maintained and developed by Libra Hospitality Company.

Edelweiss Edelink is one of the leaders of the hospitality automation market in Russia. Their main area is introducing multipurpose information systems, a big part of which is PMS Edelweiss made for Russian hotels.

HMA Ecvi is a new-gen cloud PMS for hotel chains. Developed by Edelink company. Flexible tariff settings, an online-sales system and quick reporting for managerial decisions are laid down in the product.

Intellect Style Intellect Style Hotel automation system by East Concept is destined for the automation of a hotel, mini-hotel, hotel chain and health and recreation center. The flexibility of settings allows to built the hotel automation system in accordance with the needs, size and demands of an integrated object.

1C: Hotel 1C: Hotel is a convenient and powerful solution for automating the work of hotels and health and recreation centres. The advantages of the programme are easy to use interface, productivity and flexible settings. TravelLine products have been integrated with the PMS since 2011.

Shelter Shelter System is a program product by UCS Company. This product allows to automatize such processes as booking, check-in, check-out, working with guests’ bills in the accommodation facilities.

First BIT Hotel 8 FirstBIT Hotel 8 is a fully integrated, ready-to-use hotel management software solution suitable for all establishments from large hotel chains and motels to individual guesthouses and hostels. Specifically designed for the hospitality industry, this package will improve hotel management, automate booking and reservation processes, optimize resource allocation and boost customer loyalty.

Sinkopa Sinkopa allows managing the work of hotel buildings, cottages and chain of canteens and restaurants. System accomplishes quickly and effectively all the operations of health and recreation centres in close integration with financial and manahement accounting as well as with IBE «TravelLine: Hotel».

Software Answers . As the leader in corporate housing and serviced apartment software since 1995, Software Answers has committed itself to being the most comprehensive and efficient property management system available. Currently, Software Answers works with hundreds of companies across ten countries who trust the software and services provided by the company.

SmartHOTEL Мы в SmartHOTEL верим в то, что цифровые технологии могут объединить мир. Наше правило — индивидуальный подход к каждому клиенту. Мы следуем ему каждый день.
Наша команда профессионалов в сфере гостиничного бизнеса и высококлассных разработчиков делает все возможное, чтобы помогать 2000+ отелям-партнерам.
SmartHOTEL специализируется на интеграции решений Oracle. Мы предлагаем комплексные онлайн-решения для Oracle MyFidelio CRS, OPERA и Suite8 PMS. На базе нашей технологии работает Micros Channel Manager.

Byport Частное сервисное унитарное предприятие «Байпорт» – это надежные компьютерные технологии для учреждений санаторно-курортного типа, гостиничного и туристического бизнеса. Компания работает на белорусском рынке с 2009 года.

Kint — программный комплекс для автоматизации оздоровительных учреждений — санаториев, профилакториев, лечебно-профилактических учреждений, пансионатов и домов отдыха на платформе «1С:Предприятие 8».

Libra Линейка продуктов Libra Hospitality состоит из профессиональных систем управления для объектов размещения и интерфейсов со смежными системами. Компания работает как с независимыми и сетевыми отелями, так и с объектами санаторно-курортного типа, домами отдыха, мини-отелями и хостелами.

Inter Hotel ЗАО «ИНТЕРОТЕЛЬ, Лтд.» — ведущий российский разработчик и поставщик аппаратно-программных систем для автоматизации бизнес-процессов на предприятиях индустрии гостеприимства.
Компания ЗАО «ИНТЕРОТЕЛЬ, Лтд.» работает на рынке с 1993 года.
За время работы партнерами компании стали более 400 гостиничных предприятий, пансионатов и домов отдыха во всех регионах России, а также в странах СНГ (Украине, Беларуси, Казахстане).

ExaOffice автоматизирует бизнес-процессы средств размещения. Широкая линейка продуктов – ExaHotel, ExaHostel, ExaApartments – позволяет работать с системой отелям, хостелам и апартаментам. Кроме стандартных для АСУ функций, включает автоматизированный расчет проживания и всех дополнительных услуг, учет движения наличных средств, быстрое выставление счетов.

Mews Commander is a cloud PMS designed for mobile devices. It has an integrated check-in\check-out system and advanced control functions for sales channels. The PMS is perfect for West-European hotels with from 10 up to 700 rooms. In 2015 Mews Commander was integrated with TravelLine: Channel Manager.

Optima PMS is a PMS developed by Silverbyte company in Israel. Over 300 Israeli hotels use Optima PMS. It is nearly 70% of the total local market. In 2015 Optima was integrated with the sales channels management system TravelLine: Channel Manager.

Zdravnica is a PMS designed for sanatoria, Spa-hotels, pensions and other health resorts with developed infrastructure. The PMS simplifies work with big information scopes. It consists of six subsystems: manager, service planning&selling, accounting, healing process, nutrition, reception&accomodation.

Servio connects all hotel departments for a perfect client service. The product differentiates personnel functions through individual access. This PMS manages hotel accommodation, interaction with customers, personnel and circulation of documents. Servio can be integrated with RMS or accounting software.

SimpleOrder is a PMS developed by Hochu-Eto company especially for small hotels and hostels. The PMS optimizes inner activity of hotels, saving your time by accomplishing routine functioning. Over 400 hotels in 8 countries of the world have already chosen SimpleOrder as theirs PMS.

InnSystem PMS automizes all business processes of a modern hotel. The implementation brings a higher quality guest service. Staff work gets a considerable optimization, accounts become simpler. TravelLine products received integration with InnSystem in 2014.

Amadeus PMS is a complex system of hotel automation. It includes a module of hotel management, a module of sales and marketing and a module of conferences and banquets. Amadeus PMS is suitable for hotels of any type and size. It adjusts to your needs. It is integrated with Microsoft Office products.

SmartHotel is a property management system working on the 1C: Enterprise 8.2 platform. With its help you can easily and efficiently automate the work of your hotel. SmartHotel includes a module for working with guests; rates, packets and hotel industry management, integration with hotel’s equipment and database maintenance.

proHotel Professional management system for hotel, resort or conference center. It flexibly adapts to the workings of any accommodation facility by using additional modules.

B52 The automation system for hotel complexes from «Studio Plus». The software product is a convenient and reliable tool of management and control of all services of the hotel. The modular structure automates receptionist service, reservation department, housekeeping service, maid service, restaurant, fitness center, SPA and health center.

Logus The Box — это решение линейки Logus, сочетающее в себе как современные и удобные механизмы управления, так и доступность для малого бизнеса. Система управления автоматизирует работу объекта размещения, а её интерфейс адаптирован для работы пользователей с различным уровнем подготовки.

Logus HMS is a modern management tool. During its development the international technologies of hotels’ functioning and the peculiarities of business processes of Russian and CIS health and recreation centres, resorts, holiday centres and hostels were taken into consideration. Logus Hospitality Management System was one of the first management systems that were integrated with TravelLine products in 2014 with the account of the effectiveness and the demand of the given solutions.

Payment systems

Банковская карта

Электронный платеж

Банковская карта

Электронный платеж

Банковская карта

Электронный платеж

Банковская карта

Электронный платеж

Банковская карта

Электронный платеж

Банковская карта

Электронный платеж

PayAnyWay PayAnyWay is a multi-purpose payment aggregating agent for Internet shops and services. With its help guests can pay for reservations through different payment systems such as Yandex.Money, Webmoney, and others.

Банковская карта

Alfa Bank Alfa-Bank established in 1990 is the largest private bank in Russia according to the total amount of assets, aggregate capital and deposits. With the help of linking IBE «TravelLine: Hotel» and payment gateway of Alfa-Bank your guests pay for their bookings by credit cards – Visa or MasterCard.

Alfa Bank Alfa-Bank established in 1990 is the largest private bank in Russia according to the total amount of assets, aggregate capital and deposits. With the help of linking IBE «TravelLine: Hotel» and payment gateway of Alfa-Bank your guests pay for their bookings by credit cards – Visa or MasterCard.

Alfa Bank Alfa-Bank established in 1990 is the largest private bank in Russia according to the total amount of assets, aggregate capital and deposits. With the help of linking IBE «TravelLine: Hotel» and payment gateway of Alfa-Bank your guests pay for their bookings by credit cards – Visa or MasterCard.

PayAnyWay PayAnyWay is a multi-purpose payment aggregating agent for Internet shops and services. With its help guests can pay for reservations through different payment systems such as Yandex.Money, Webmoney, and others.

Отложенный платеж

Reserve master Reserve Master is a system of payments for bookings in cash through self-service terminals and cell phone stores. The integration of IBE «TravelLine: Hotel» and payment gateway Reserve Master increases the number of guaranteed reservations on hotels’ official websites.

Website development

1С-Bitrix 1C-Bitrix is the largest developer of the management systems for Internet web-sites and corporate portals. The major part of the websites by TravelLine is developed on the Bitrix Management System «1C-Bitrix: Website management». That is why TravelLine is awarded a title of a 1C-Bitrix Gold certificated Partner.

.masterhost TravelLine uses the hosting by Masterhost Company as it is the leader in the Russian market of hosting services. For more than 10 years the clients have been enjoying the high-quality and reliable service of Masterhost.


Microsoft Microsoft is one of the largest software developers in the world. TravelLine is a certificated Microsoft partner with the competence of Gold Application Development. It means that we use the best and the most verified Microsoft solutions which guarantee the reliability of our services.

Services for guests

Visa Center LLC The cooperation of "Visa Centre" (или "Visa Application Centre") and TravelLine is set within the framework of project. As an operator of inbound tourism, "Visa Application Centre", Ltd. provides reference that is necessary for the formation of visa invitations online. The organization is registered in the Federal Register of Tour Operators under the number МВТ 0007612. A2B is an international online booking service of transfers to the hotel’s door. A2B provides its clients with a high-quality reliable service in 78 countries in more than 5000 directions.


Russian Hotel Association Russian Hotel Association was established in 1997. It unites hotels and manufacturers of goods and services for hotel business. TravelLine is an old RHA’s partner. Members of the Association get the company’s products and services at greatly reduced prices.

Certification of Business and Conference Hotels Certification of Business and Conference Hotels is a programme which is run by Russian Association of Business Travel. A hotel is voluntarily inspected by independent experts. Getting a certification means that a hotel fits the needs of business tourists.

Russian Association of Business Travel ABT is the largest international organization in Russia and CIS. It unites companies that work in the sphere of business tourism. The association encourages the development of specialists in the sphere of business tourism. ABT shares experience of the companies working in this field.

St. Petersburg Mini Hotel Association St. Petersburg Mini Hotel Association is a non-profit organization. It was established for the support and protection of budget hotels in St. Petersburg. Its mission is «to be the voice» of small hotels. The association organizes educational seminars and consultations for its members.

Hospitality Management – команда профессионалов-практиков, оказывающих полный спектр услуг в гостиничной индустрии: тренинги, консалтинг, аутсорсинг служб, управление и сопровождение объекта на всех этапах работы; партнер «Американской ассоциации отелей», «Гильдии Управляющих и Девелоперов», официальный дилер эффективных инструментов управления – Hotelogix, ReviewPro, Ideas.

Hotel & Restaurant Association of Kazakhstan was founded 15 years ago. The association protects hotel business, improves the quality of the services of the Kazakhstan hotel industry. It expresses the consolidated opinion of its members on state projects of law, lends informative support, conducts advisings, trainings and internships.

Republican Confederation of Entrepreneurship The Union of legal entities Republican Confederation of Entrepreneurship was established on 2 August, 2007 in Minsk. Its members are business associations that work in various branches of industry in different Belorussian regions and legal entities that are engaged in economic activities. The aim of the union is the support and development of confederation members and of the whole Belorussian business community.

Minsk Hotel Association MHA unites profit making and non-profit organizations that work in the sphere of Minsk hotel industry. Members of the Association maintain independence, but they solve emerging problems together and share successful professional experience with colleagues.

Crimean Mini Hotel Association The aim of the Association is to improve the quality of the service in small hotels situated in the Crimea. Its members do their best to make staying in hotels comfortable and enjoyable. The information that can be found on the websites belonging to the Association is 100% true.

Club of Ekaterinburg Hoteliers Club of Ekaterinburg Hoteliers was established in 2009. At present it unites hotel industry professionals of Ural Federal district. The goal of the club is solving problems together and sharing useful experience. TravelLine offers club members good discounts.

GREEN HOTEL Eco-certification Federal tourist eco-project «Green Russia» is the developer of eco-certification program for tourism enterprises — GREEN TOURISM, hospitality — GREEN HOTEL, catering — GREEN MENU, SPA & Wellness — GREEN BEAUTY and spa business — GREEN HEALTH.

Technical partners

VePlatform – комплекс решений, которые увеличивают число бронирований на сайте отеля. Простая установка, высокая эффективность и выгодная модель «оплата за результат» сделали Ve одним из лидеров рынка. На данный момент VePlatform используют более компаний 10 000 по всему миру.